Business
Metro Cash n Carry
Family
Store Operations
"• Responsible for smooth functioning of the overall department • Responsible for ensuring the accuracy of customer database and timeliness of reports sent from the department. • Responsible for handling and escalating customer complaints • Co-ordination with legal for clarifications regarding registration of new customers, as and when required. • Overseeing of telemarketing activities at the DC. • Scheduling of staff in the appropriate manner, considering the pattern of customer walk-ins • Motivating the team, reviewing their performance from time to time and analyzing their training needs"
Intermediate/HSC
0 - 4 yrs
"• Analytical thinking • Detailed oriented giving high levels of accuracy • Interpersonal skills • Oral and written communication skills"